About Jeffrey Hubbard

I’m a Senior Technical Advisor for Azure App Service Developer Support Engineering at Microsoft, specializing in handling technical escalations around performance, networking, and domain/certificate issues. My passion lies in problem-solving, coaching, and empowering my engineering team. I believe in Microsoft’s mission to empower every person and organization to achieve more, and I start by helping my own team excel and using that momentum to better serve our customers.

What drives me is understanding the situation fully and asking the right—sometimes hard—questions. Whether it's diagnosing a complex technical issue or crafting a meaningful narrative, I focus on understanding the needs, motivations, assumptions, and goals of everyone involved. From there, it’s about leveraging insights to find the best solutions.

Outside of work, I’m deeply involved in tabletop role-playing games (TTRPGs), particularly around game mechanics, world-building, and narrative design. I’m also passionate about AI, software development, and music theory, which I believe share a common thread of understanding systems and asking the right questions.

I thrive on solving complex problems, whether it's optimizing code, creating immersive worlds, or understanding intricate systems—and I’m always looking for the next challenge.